Whiteheads have a sound knowledge of housing management, combined with lots of experience in dealing with the Courts. They're sensitive to the environment we work in and give us clear, sensible advice. If we have an issue we just need to talk through, they're there for us. In short, they always deliver.
Pat Egan
Regional Manager
Places for People (formerly NBH)
Our Housing Group was faced with a tenant who was causing nuisance and annoyance to neighbours but who had been diagnosed with schizophrenia, which made the case particularly sensitive. Paul from the Firm was very helpful in helping us understand the legal complexities involved in dealing with someone who perhaps lacks complete control over their behaviour. Working with Whiteheads allowed us to evaluate the options available or us to protect other residents without compromising the well-being of our mentally impaired resident.
Manpreet Dillon
Managing Director
Kensington Housing Trust
LHT have enjoyed a long standing relationship with Whiteheads. This has included support in resolving challenging cases of nuisance and antisocial behaviour, responding promptly to a range of general enquiries and delivering training sessions, which have enabled staff to be aware of legislative changes and best practice. I would whole heartedly recommend Whiteheads to any organisation looking to get the results they want in an effective and professional way.
John Thorndike
Income Management Team Leader
LHT Runcorn District
My operational experience of Whiteheads spans 10 years working across the country for housing associations in the North East, Midlands and the South Coast, and each experience has been identical in terms of the company delivering:
Up to date expertise in all aspects of housing law;
Down to earth, practical, honest and impartial advice about issues and the best solutions for them;
A willingness to go the extra mile at any time of day for serious issues of anti social behaviour,
An in depth understanding of our operating environment and business needs , as well as the legal issues at hand.
Consistency, quality and speed of service - regardless of location and their distance from the housing association concerned, and
Results - I have never yet experienced losing a case, which has actually gone to court
The Firm's principal, Peter Whitehead, has also gone the extra mile on several occasions, for example delivering free training / seminar sessions for residents, and played a key role in the development and operational success of SHAARP - ultimately winning the legal services tender for the project after interview by partners and residents and helping to secure 'an injunction a week'; for SHAARP RSL's over the last year.
If you're in the business of securing efficiencies and maximising the quality of legal services on offer, I can thoroughly recommend that you at least talk to Whiteheads.
Peter Hall
Deputy Operations Director
First Wessex
